Privacy Policy

Dog World is committed to ensuring your privacy is protected. If you are asked to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

This policy is in line with the new General Data Protection Regulation (GDPR) effective from 25th May 2018.

What we collect

If you contact us directly, or using our ‘contact us’ form, we will receive the following information from you:

  • your name
  • your email address
  • information which you intentionally give us when you write the content of your email or in the ‘contact us’ form on this site

What we do with this information

  • We will use the information to reply personally to your email
  • We may use the information in order to improve our understanding of products and readers’ needs
  • We may use the information to respond to your question and publish it for the benefit and advice of other readers
  • We will not use your information to contact you without your permission
  • We will never share your personal information with any third party unless required by law to do so, or unless you ask us to share it
  • We will never publish your full name, your email address or any identifying information that you may send us

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will only hold personal data for a limited length of time necessary to process your comment or request.  After we have processed your contact with us and replied to you, all personal information will be fully deleted from our records.

If you wish us to amend or delete your information during this time, please contact us via email or phone.